Terms of Service
Last updated: January 2025
Introduction
Welcome to Gloucester Hearing. These Terms of Service govern your use of our website at hearingtestsgloucester.co.uk and our hearing specialist referral service. By using our website or services, you agree to these terms.
About Our Service
Gloucester Hearing is a referral service that connects individuals with hearing care specialists in Gloucester and Gloucestershire. We do not provide hearing care services directly. Our role is to:
- Collect enquiries from individuals seeking hearing care
- Match enquiries with suitable hearing specialists in our network
- Facilitate the initial connection between you and the specialist
Once you are connected with a hearing specialist, any services provided are subject to that specialist's own terms and conditions.
Use of Our Website
You agree to use our website only for lawful purposes and in a way that:
- Does not infringe the rights of others
- Does not restrict or inhibit anyone else's use of the website
- Does not attempt to gain unauthorised access to our systems
- Does not transmit any harmful code or malicious software
Information Accuracy
While we strive to provide accurate and up-to-date information about hearing care services, we make no warranties about the completeness, reliability, or accuracy of this information. Any reliance you place on such information is at your own risk.
The content on our website is for general information purposes only and does not constitute medical advice. Always consult a qualified hearing care professional for advice specific to your situation.
Our Referral Service
When you submit an enquiry through our website:
- We will contact you to discuss your hearing needs
- We will match you with a suitable specialist from our network
- We will share your contact details with the matched specialist
- The specialist will contact you directly to arrange an appointment
Our referral service is provided free of charge to you. We receive a referral fee from the hearing specialists in our network.
Third-Party Specialists
The hearing specialists we refer you to are independent businesses. We do not employ them, and we are not responsible for:
- The quality of their services
- Their pricing or payment terms
- Their availability or appointment scheduling
- Any disputes between you and the specialist
We carefully vet the specialists in our network, but you should conduct your own due diligence before proceeding with any treatment or purchase.
Limitation of Liability
To the fullest extent permitted by law, Gloucester Hearing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, or any services provided by third-party specialists.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is owned by or licensed to Gloucester Hearing and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
Links to Other Websites
Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of these websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Changes to These Terms
We may update these Terms of Service from time to time. We will notify you of any significant changes by posting the new terms on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Us
If you have any questions about these Terms of Service, please contact us:
- Email: info@hearingtestsgloucester.co.uk